Frequently Asked Questions
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HOW DO I BOOK YOU FOR OUR EVENT?
Read, sign and send in our contract that is available on our website, with your 50% deposit.
WHAT OTHER STEPS DO WE HAVE?
BEO meeting: The planning meeting in which all the details of your event are reviewed.
A site check of your venue may be necessary to assist in planning.
ONCE WE SIGN THE CONTRACT, CAN WE CHANGE AROUND OUR MENU?
Yes, everything within your catering workbook is flexible including menu selection, colors of linens, pattern of china or flatware, your timeline etc.
WE HAVE SPECIAL DIETARY NEEDS; CAN YOU MAKE A MENU FOR US?
Absolutely. Our chefs are very creative and are happy to assist you.
CAN WE SAMPLE OUR MENU?
Our monthly open houses are an excellent opportunity to sample our food on numerous occasions (we alternate the menus at every open house), and we encourage you to attend as many as you can prior to your event date. In addition, you also get to see our staff in action, and how we set up buffets. Most people end up picking their final menu from the open houses they attend. If you have any special requests or time restraints, we can arrange a personal tasting of 5-7 of your menu items, which will cost $150 for two people and $50 for every person after that. All but $50 will be refunded to you if you book with us.
HOW DO YOU KNOW HOW MUCH FOOD TO PREPARE?
We figure out all of our food quantities based on “weight of food per person”.
For example, at dinner (a meal occurring between 5:00 PM- 7:00 PM) we provide between 18- 22 ounces (by weight) per person. This equates to going to a restaurant and ordering a steak dinner with potatoes, vegetable, roll, dessert and salad. If you weighed this amount of food, it would fall somewhere between 18- 22 ounces. We know that 99% of the population is full after eating this meal, that is why we do not run out of food. Obviously, a lunch does not require this kind of volume, as most of us do not consume as much at lunch as we do at dinnertime. The same can be said for late night (after 7:00 PM) hors d’oeurve reception where some of your guests may have eaten already.
YOUR PROPOSAL IS OUT MY BUDGET, WHAT CAN WE DO?
There are several options with regards to staffing, rentals, different menu options that can help us get to your desired budget.
HOW LONG HAS PYRAMID CATERING BEEN IN BUSINESS?
Since April of 1997.
HOW MANY PARTIES DO YOU DO IN ONE DAY?
Anywhere from 1 to 5, depending on the location, size and type of event.
WHERE IS YOUR KITCHEN LOCATED?
We are located in Seattle on the ground floor of the Immaculate Conception Church in Capitol Hill.
OUR FACILITY HAS NO KITCHEN, HOW DO YOU KEEP FOOD HOT/FRESH?
We generally try to prepare foods on site whenever possible, however if that is not an option, we will cook the food in our kitchen and then transport it to your location in insulated hot-boxes. Then add any garnishes or sauces right before serving to ensure that the food is as vibrant and fresh as possible. We always recommend menu items that travel well if this is necessary.
HOW MUCH TIME DO YOU REQUIRE FOR SET UP/CLEAN UP?
Generally 1-2 hours for set up and an hour for cleanup, depending on location, type of event, number of staff, quantity of rentals items etc.
WILL BEN BE AT OUR EVENT?
Generally, he is on site for set up only. Our banquet captains have been with us for 2-3 years and are well versed in the ways of Pyramid Catering.
WILL YOU HELP WITH DECORATIONS AND SET UP?
We are happy to help you set up anything that is mostly pre-assembled (i.e. guest table center pieces, votive candles etc....). If you need any extra assistance with set up, please let us know and we’ll see what we can do.
DO YOU MAKE WEDDING CAKES?
No, we suggest that you check our website ( www.pyramidcatering.com ) for recommendations on a number of other services including wedding cakes. However, we do offer a wide variety of other desserts.
CAN WE BRING IN OUR OWN ALCOHOL?
Yes, and we don’t charge a corkage fee. We offer our Bar Support Packages that range from $3.50 per person for a basic beer, wine and or champagne bar to $4.50 per person for a full liquor bar.
WHO CUTS OUR WEDDING CAKE?
You will start it off and our trained staff will take over. That is included in most of our catering packages and is a free service.
ARE YOUR BARTENDERS LICENSED?
Yes, all of our bartenders have a Class 12 Mixology Permit.
DO YOU CARRY INSURANCE?
Yes, we carry Generally Liability for 2 million and Liquor Liability for 1 million.
CAN WE PROVIDE OUR OWN RENTAL ITEMS (I.E. PLATES, FLATWARE, GLASSWARE, LINENS...ETC.)?
Of course. Although we charge the same price as advertised with any rentals company, we do make some of our profit on rentals because of the volume of business we do. If you provide your own rentals, we may increase your menu cost depending on what you wish to provide and how much guidance you need from us.
ARE YOU PART OF PYRAMID BREWERY?
No, we’re two completely separate companies.
WHAT HAPPENS IF WE BOOK WITH YOU, BUT OUR VENUE CHANGES, DO WE GET OUR DEPOSIT BACK?
All prepayments and deposits are forfeited if the event is cancelled by your venue or acts of god (i.e. fire, flood, terrorist activity)
that prevent PC from performing your event as agreed. PC will apply the entire balance of your deposits and prepayments, less $500.00 towards another event occurring within 90 days of the original event date. Subject to our availability. All costs are subject to change.
WHAT HAPPENS IF WE BOOK WITH YOU, AND THEN WE NEED TO CANCEL, DO WE GET OUR DEPOSIT BACK?
All prepayments and deposits are forfeited if you, the client, cancel the event at any time. PC will apply the entire balance of your deposits and prepayments, less $500.00 towards another event occurring within 90 days of the original event date. Subject to our availability. All costs are subject to change.
I NOTICED ON YOUR WEBSITE YOUR MENUS HAVE A PRICE RANGE, WHY?
The price range may be based on the distance from our kitchen, your guest count or simply an arrangement we may have with the venue you have chosen to offer an industry norm "kickback" for the right to be on their preferred/ recommended list.